Refund / Return Policy
ALL SALES ARE FINAL
Before using your products, please inspect the product to ensure you have received the correct item.
Once an order is placed your order has began processing and we will not be able to be canceled.
No Refunds:- We do not offer refunds. Please make sure to review your order carefully before finalizing your purchase.No exchanges unless you received the wrong items. Please contact us if this happens via Email: thehairaddictionnyc27@gmail.com
Damaged or Defective Products:- If you receive a product that is damaged or defective, please contact us within 48 hours of receiving your order. Provide a detailed description of the issue along with photos of the damaged or defective product. We will assess the situation and try offer a suitable resolution. However, we are not responsible for damage done once the package is sent off .